UniMAP Conference and Proceedings
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PublicationA concept paper on compliance with NADOPOD regulation and guideline Vis-À-Vis the Occupational Safety and Health Act 1994 among technology-based SME in Northern State of Peninsular Malaysia(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
; ;Azuddin BahariMany researchers claim that technology-based risks are growing in number and frequency. The major accidents, which often involve large numbers of workers and the public, and adversely affect the environment, have highlighted the dangers in both large and small enterprises. However, Small enterprises are often characterized by poor working conditions and a hazardous working environment. In this paper, an attempt to defined the compliance of guidelines and Regulations of (Notification of Accident, Dangerous Occurrence, Occupational Poisoning and Occupational Disease) Regulations 2004 [NADOPOD] on the Safety and Health, Ministry of Human Resources in Malaysia on the basic concept of technology-based SME in Northern Malaysia. The methodology on determining the awareness and compliance to NADOPOD guideline amongst Technology-based SME is illustrated. This conceptual paper is aimed to improve the conceptual parts of analysis, on the establishment of the level of awareness and compliance to NADOPOD among SMEs and identify the challenges and issues that impede compliance and assist the authority in their effort towards improving enforcement and promoting occupational safety, health and welfare of people at work. -
PublicationA conceptual Kano and Quality Function Deployment (QFD) framework for healthcare serviceHealthcare organization is struggling to provide customer driven quality service. The key success of healthcare service is the ability to develop a comprehensive healthcare service and deliver the best service direct to customer as required. Coherently, the measure of customer feedback should definitely show good perception of service fulfillment and satisfaction. As part of quality improvement process, an outstanding healthcare organization should practice an effective complaint management system (CMS) as the main voice of customer (VOC) source, which directly mirror the quality of healthcare service. The CMS will act as an essential decision support tool by providing seamless handling of complaints, introduces systematic improvement process, thus enabling hospitals to turn weakness into opportunities. However, Malaysian top public healthcare organizations are implicitly not really put much efforts to have a kind of proper CMS to treat complaints as critical and need immediate resolution. In other words, the VOC might not be heard in right way and account as the customer demand, expect and desire. This scenario may be the evident and reason why the present states of public Malaysian healthcare service providers are still unable to fully incorporate the customer requirement or complaint in to their strategic agendas, which account all the customer needs and expectations. This paper presents the current scenario of local public healthcare service with special focus to their implementation of CMS or similar system, in conjunction with healthcare constraints and VOC. Based on recent healthcare literature, an inclusive comparison is made and discussed to justify the gap of improvement in healthcare service. From findings, it is identified that complaint management practice is lacking of systematic procedure to prioritize complaints by customers. To be competitive, an alternative customer prioritizing approach mainly incorporates the Quality Function Deployment (QFD) and Kano’s Model is proposed conceptually. The new mechanism concept is hope to effectively address a complaint which not only satisfies the customer but also an opportunity to create positive experience with customers, building a healthier foundation, stronger brand value and avoiding legal penalties. It also provides fair balance information for decision making while facing constraints such as operational, legal, human resource and market pressures.
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PublicationA conceptual paper on factors influencing financial institutions on lending technologies to technology-based SMEs in the northern region of Malaysia(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
; ;Chuthamas ChittithawornThe unavailability of external financing and lack of access to formal finance are topics of significant research interest to academicians and important issues to policy makers around the globe. However compared to large firms, SMEs frequently tend to report financing as amajor obstacle. The financial constraints of SMEs to access to finance are beyond question by many researchers. Thus, this study attempts to discuss the factors that lead to influence financial institutions in lending technologies to provide finance to SMEs in Malaysia. The methodologies on the relationship between the requirements of financial institutional and the type of lending technologies provided for SMEs is illustrate. This conceptual paper is aimed to improved the theoretical parts of analysis, on the factors influencing Financial Institutions on lending technologies to technology-based SMEs in the northern region of Malaysia and identify the challenges issues regarding the requirements of financial providers based on the lending technologies adoption, be it transaction lending or relationship lending. Furthermore, the methodologies will also be able to assist researchers to get more information on the unique needs for finance of SMEs and tailor the finance providers’ requirements to be SMEs friendlier i.e. better meet SMEs ability and needs in order to achieve win-win situation. -
PublicationA conceptual paper on factors influencing financial institutions on lending technologies to technology-based SMEs in the northern region of MalaysiaThe unavailability of external financing and lack of access to formal finance are topics of significant research interest to academicians and important issues to policy makers around the globe. However compared to large firms, SMEs frequently tend to report financing as a major obstacle. Thus, this study attempts to discuss the factors that lead to influence financial institutions in lending technologies to provide finance to SMEs in Malaysia. The methodologies on the relationship between the requirements of financial institutional and the type of lending technologies provided for SMEs is illustrate. This conceptual paper is aimed to improved the theoretical parts of analysis, on the factors influencing Financial Institutions on lending technologies to technology-based SMEs in the northern region of Malaysia and identify the challenges issues regarding the requirements of financial providers based on the lending technologies adoption, be it transaction lending or relationship lending. Furthermore, the methodologies will also be able to assist researchers to get more information on the unique needs for finance of SMEs and tailor the finance providers’ requirements to be SMEs friendlier i.e. better meet SMEs ability and needs in order to achieve win-win situation.
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PublicationA literature review on marketing information systems for managing customer value of hypermarket business in geographical marketplace(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;Abdul Manaf Bohari ;Ruslan RainisMarimuthu MalligaManaging customer lifetime value in the geographical marketplace is one of the strategic needs and requirement for successfully of sustaining the business performance especially for large scale of business, includes hypermarket business. Specifically, capturing and managing the data of customer lifetime value of hypermarket are vital important for determine the most valuable customer’s to the hypermarket. Either in the global meltdown or even in stabilizes economy environments, managing lifetime value of customer can be done, regularly by utilizing marketing information system or MKIS. The adoption and or adaptation of MKIS is various part of departments is purposely for managing the customers data such as demographic data, purchasing record, sales and performance record, and so on. However, MKIS is not perfect enough for handling dynamics types of data regarding customers in the marketplace. To the best of knowledge, not surprisingly, MKIS have disadvantages of counting important variables of customer behaviour such as recency, frequency and monetary value of every single customer in the real marketplace. Most importantly, customers is a location problem and differs from one to another space, thus, MKIS is unable to handle such kind of problems. Thus, this paper is purposely for review’s MKIS methods and application issues, theoretically and practically, that would be affecting the future prospect of MKIS. Moreover, understanding MKIS issues on customer lifetime value is practically important to the Marketing Manager to educating them on understand the capabilities and constrains of MKIS methods. At the end, suggestion was made on how to improvise some aspects of MKIS for achieve better performance rather than before. -
PublicationA preliminary study on calcium oxide as potential catalyst for gasification of palm oil empty fruit bunch to produce syngas(Universiti Malaysia Perlis (UniMAP), 2010-06-09)
;Khomah Ismail ;Yarmo M.A. ;Y. H Taufiq-YapAishah AhmadGasification of dry palm oil empty fruit bunch (EFB), by using a temperature-programmed instrument was performed to determine the amount of synthesis gas produced. The potential of calcium oxide as catalyst for the gasification was studied. Dry and finely crushed EFB was pre-mixed with calcium oxide. Gasification was done at temperature from 50⁰C – 550⁰C and also from 50⁰C – 700⁰C using 5% oxygen in Helium. The products were monitored using an online mass spectrometer. Major products detected from this reaction were H₂, CO, CO₂ and CH4. The effect of calcium oxide amount (CaO : EFB ratio) was also investigated. A very significant increase of H₂ and CO gases produced when nano-size calcium oxide was used as catalyst compared to bulk CaO. Reaction at 700oC using nano-size CaO reduces the formation of carbon dioxide during gasification. The characteristics of the catalyst used were analyzed by using XRD and XPS show some significant changes from CaO to CaCO₃ -
PublicationA proposed decision making model for MalaysiaThe paper introduces a proposed decision making model based on two different conventional decision making processes. The aim is to develop an appropriate model for any organization in Malaysian and to assess its implications for change in a contextual global context. The Japanese decision making procedure is one model considered. This, the ringit system, uses a bottom up approach. The United State‘s procedure is the other whereby a centralized system follows a top-down approach. The two systems are analyzed to establish why the systems have developed differently in each country. Certain cultural dimensions, such as power distance and individualism (Geert Hofstede and Gert Jan Hofstede (2005), are considered as factors. These useful interpretations of homogeneous and heterogeneous societies are used to understand the culture of America and Japan with their different ethnic and social contexts. This analysis of the two different cultural dimensions provides the basis for developing a decision making model for Malaysia. This model is put forward for use by Malaysian decision makers to achieve their missions and visions. A preliminary assessment is undertaken of the implications of the model for decision making for Malaysian engineering in a global context.
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PublicationA study of earning quality among MESDAQ listed companies(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
; ;Suraiya IbrahimThis study attempted to find out whether the size of audit firm, internal audit establishment and former senior auditor as company director have any significant effect on earning management. All data were extracted from the annual reports. The sample firms used in this study were all the companies listed on Bursa Malaysia under Malaysia Exchange for Securities Dealing and Automated Quotation (MESDAQ) technological sector in 2006. There were 128 MESDAQ Companies listed in 2006. However due to unavailability of reports, 113 were used for analysis. Earning Management can be viewed from financial reporting perspective. From a financial reporting perspective, managers may use earning management to meet analysts’ earning forecast, thereby avoiding the strong negative share price reaction that quickly follow a failure to meet investor expectations. Too much earning management, however, reduces the earning quality and the ability investor to interpret current net income as well, particularly if the earning management is buried in core earning or otherwise not fully disclosed. The reported net income is useful to investor in evaluating future firm performance but excessive earning management may reduce this usefulness. Thus this study is very important because from the research findings shows that the size of audit firm, internal audit establishment and former senior auditor as company director have no significant effect on earning management. An understanding of the earning management is also important to accountants because it enables an improved understanding of the usefulness of the net income, especially for reporting to investor. It also may assist them to avoid some of the serious legal and reputation consequences that arise when firms become financially distress where such distress is often preceded by serious abuse of earnings management.1 1 -
PublicationA study of industrial water pollution at Kawasan Perindustrian Jejawi, PerlisHundred and ten water samples were collected for heavy metal and water quality analysis along Sungai Jejawi. Sampling was conducted four times over a period of a month, six times over a period of weekday and weekends and also seven times over a period of a week on December 2009. DR2800 Spectrophotometer and X-Ray Fluorescence (XRF) was used to determine Mn, Cu, Zn and Cr .All the selected heavy metal such as Cu (0.42 mg/L), Mn (0.178 mg/L), Cr (0.091 mg/L) and Zn (0.05 mg/L) had followed the Standard quality. For the XRF determination the trend of heavy metals in water system is Ru> Pd >P> Ca> Hf >Al> Cu >Fe >Os. This river was classified into class III, based on Interim National Water Quality Standards for Malaysia (INWQS) which is it can be use as second water supply, but it required conventional treatment.
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PublicationA study of students’ language strategies use and difficulties during group discussions(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;Anis Maesin ;Surina Nayan ;Nazira Osman ;Mahani MansorLatisha Asmaak ShafieEven after years of learning English in both primary and secondary levels, many university students are still rather weak when it comes to speaking in English, including performing discussions in the language. Many are not confident and afraid to use English in public. Thus this study attempts to investigate whether students are using appropriate language strategies as they take part in a group discussion. Data was gathered through group observations of part three Civil Engineering diploma students of University Teknologi MARA Perlis. The findings reveal that the students were able to employ varying language forms that were introduced to them, in assisting them to communicate their ideas effectively while performing a group discussion.1 1 -
PublicationA study of viewers’ attitude towards TV advertising in Thailand(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;Chuthamas Chittithaworn ;Orachot ThooksoonThe aim of this study is to examine the relationships Belief Dimensions and attitude of viewers towards TV advertising. Earlier research was mainly explored in the west with some finding were positive and some being negative on certain aspects of viewers perception. Whilst this study is exploratory in nature in understanding the relationship between Belief Dimensions and attitude of viewers towards TV advertising. Generally the Thai TV viewers tend to have a more negative attitude towards TV advertising. Three Belief dimension were found to be significant towards TV advertising and theses are informational benefits, negative contents and offensive. Three were not significant and these are availability, advertising format and non-informative. The result shows a number of implications for the management of business organization in particular the advertising agencies. They need to address the issue of peoples’ perception being negative towards TV adverting; secondly combine the demographic characteristics and belief dimensions to maximize advertising’s reach and effectiveness. By understanding the viewer profile advertising agencies may be able to do a better media planning and focus on creativity and presentation. -
Publication'Adapun' dalam Taj Al Salatin(Penerbit UniMAP (UniMAP Press), 2019)Nor Diyana SaupiMakalah ini bertujuan untuk menganalisis penggunaan penanda wacana adapun yang terdapat di dalam manuskrip Melayu lama Taj Al Salatin hasil karya Bukhari Al Jauhari. Teks ini telah dihasilkan pada abad ke-16 semasa pemerintahan Sultan ‘Alauddin Ri’ayat Shah Sayyid al-Mukammil (1590-1604) dengan tujuan untuk membantu baginda memerintah kerajaan Acheh dengan baik berteraskan ajaran agama Islam. Perbincangan tertumpu kepada penghuraian tentang penggunaan kata wacana adapun yang bertindak sebagai penanda wacana yang hadir di pangkal ayat dan kelas kata yang hadir selepasnya. Analisis makalah ini direalisasikan dengan menggunakan 74 data yang dijana daripada Malay Concordance Project (MCP). Kerangka yang mendasari kajian ini ialah Teori Fungsional-Sistemik sebagaimana yang dicadangkan oleh Halliday dan Hasan (1995). Kajian ini dilihat berpotensi dalam membuka satu lembaran baru kepada penyelidikan dalam struktur nahuan dengan menggunakan data manuskrip Melayu lama.
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PublicationAmalan kepimpinan pengajaran pengetua di sekolah berkesan dan sekolah kurang berkesanKajian ini memberikan tumpuan terhadap tahap amalan kepimpinan pengajaran pengetua dari segi pengamalan dimensi kepimpinan pengajaran antara sekolah berkesan dan sekolah kurang berkesan. Kajian ini dilaksanakan di 5 buah sekolah berkesan dan 5 buah sekolah kurang berkesan yang terdapat di negeri Perlis. Satu set borang soal selidik telah diedarkan kepada guru-guru yang mengajar di sekolah tersebut secara rawak bebas. Sebanyak 350 borang soal selidik telah diedarkan dan jumlah yang diterima semula adalah sebanyak 322. Seramai 164 orang responden terdiri daripada guru-guru yang mengajar di sekolah berkesan dan selebihnya iaitu serarnai 158 Orang responden terdiri daripada guru-guru yang mengajar di sekolah kurang berkesan telah mengisi borang soal selidik. Sebanyak lima hipotesis alternatif telah dibina dan diuji dengan menggunakan kaedah statistik min dan ujian-t. Dapatan kajian menunjukkan terdapat perbezaan yang signifikan dalam dimensi mentafsir dan menyampaikan matlamat, dimensi mengurus kurikulum dan pengajaran dan dimensi memupuk iklim pembelajaran yang positif antara sekolah berkesan dan sekolah kurang berkesan. Manakala bagi dimensi mencerap dan memberi maklum balas kepada guru dan dimensi menilai program pengajaran, dapatan kajian menunjukkan tidak terdapat perbezaan yang signifikan antara sekolah berkesan dan sekolah kurang berkesan. Secara keseluruhannya, statistik deskriptif yang diperolehi menunjukkan bahawa tahap pengamalan tingkah laku kepimpinan pengajaran pengetua di sekolah berkesan adalah lebih tinggi iaitu pada min (M=3.80, SD=.59) berbanding sekolah kurang berkesan iaitu pada min (M=3.62, SD= .50). Kesimpulannya, pengetua di sekolah berkesan mengamalkan tingkah laku kepimpinan pengajaran lebih tinggi berbanding pengetua sekolah kurang berkesan.
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PublicationAn empirical study of the relationship between performance based pay and job satisfaction(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;Azman Ismail ;Hasan Al-BannaMohamed ;Mohd Hamran Mohamad ;Eveleena Afzan HassanNurzawani ZakariaCompensation management literature highlights that performance based pay has two major characteristics: participation in pay systems and adequacy of pay. The ability of management to properly implement such pay systems may lead to increased job satisfaction in organizations. The nature of this relationship is interesting, but little is known about the influence of performance based pay on job satisfaction in compensation management literature. Therefore, this study was conducted to examine the relationship between pay for performance and job satisfaction in Malaysian GIATMARA centers. The results of exploratory factor analysis confirmed that measurement scales used in this study satisfactorily met the standards of validity and reliability analyses. Outcomes of Stepwise Regression analysis showed that performance based pay significantly correlated with job satisfaction. Statistically, this result confirms that performance based pay does act as an important determinant of job satisfaction in the studied organizations. In addition, discussion, implications and conclusion are elaborated. -
PublicationAn evaluation of an international collaborative project on soft skills and entrepreneurial skills development(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;Anurak BinnuiSyaharom AbdullahA cross-border collaborative project involving 16 engineering students from a Malaysian university and 16 social science students from a Thai university was implemented with the objectives of enhancing the participants’ soft skills and entrepreneurial skills. The project spanned over a period of 15 days, seven days in Malaysia and eight days in Thailand. The arrangement was chosen to provide the opportunities for the participants to utilise their acquired knowledge and to facilitate the generation of technology based innovative products for marketing. The 32 students were divided into four teams of eight participants each with four students from each institution. Each team was required to work on a business plan for an ‘innovative’ product proposed by the team for seeking funding. Each team was supervised by two facilitators, one from each university. In addition to writing business plan, the participants also joined field trips to places of interest and visited manufacturing facilities. A questionnaire survey and interview were conducted to gauge the achievement of the objectives. In general, the data obtained have quite clearly indicated that the project activities had been able to enhance soft skills, especially communication skills, English language proficiency, and most of all, the confidence to use English. The participants had also indicated that they had improved their business plan writing skills. The observation has lead the authors to believe that such collaborative project can be used to supplement classroom teaching to develop students’ soft skills and entrepreneurial skills.1 -
PublicationAn exploration of emotional intelligence in relation to employees working experience(Universiti Malaysia Perlis (UniMAP), 2010-11-12)
;RajeswariMafuzahThe aim of this article is to contribute to the growing body of empirical knowledge on emotional intelligence (EI) generally and EI and employees in particular. This study explores the three dimensions of EI (recognition of personal and social competence, regulation of self and relationship management, and impact of leadership trait in the adoption of EI competencies) in relation to working experience. EI was measured in 110 employees, ages 19-58. EI scores were compared to demographic characteristic of the individuals working experience. A one-way ANOVA showed no significant different within groups of employees working experience and EI. There has been surprisingly little academic and empirical research on the potential influences of organisation tenure on EI. The few available one are from Europe, America and Nigeria. This further supports the importance of the study. -
PublicationAn inductive approach in studying green innovation in government-linked companiesThis paper is focusing on the research method to study of top management leadership attributes in implementing green innovation in Government-linked Companies (GLCs) in Malaysia. This paper will discuss on the paradigm and research design being selected for the study. Green innovation has been determined as one of many ways to promote sustainability development around the world. It has been an urge to go into “green” direction due to the environment issues. There are government policy and customers’ pressures which corporate strategy of organizations has to change accordingly to fit into the situation. Therefore it is the interest of the researchers to inductively study how the top management leadership contributes towards green innovation diffusion in the GLCs.
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PublicationAnalisis pengajaran Bahasa Melayu dan Jawi dalam Pelita Bahasa Melayu (PBM) karangan Za’ba(Penerbit UniMAP (UniMAP Press), 2019)
;Makmur Haji Harun ;Sitti Rachmawati YahyaZa’ba nama panjangnya Zainal Abidin Ahmad, kelahiran 16 September 1895 di Batu Kikir, Jempol Negeri Sembilan, meninggal dunia 23 Oktober 1973. Nama Za'ba popular dalam Organisasi Kongres Bahasa dan Persuratan Melayu kerana ahli akademik dan penulis gerakan politik Akademik Malaya dan Agama Islam, juga dikenali sebagai sasterawan dan pemikir Melayu keturunan Minangkabau yang giat menulis sekitar tahun 1940an. Tokoh ini merupakan pejuang bahasa Melayu dan Jawi yang komited dan berbakat, Za’ba merupakan pengembang sastera berdasarkan Jawi dengan kaedah Za’banya. Kemudian kaedah pengajarannya dikembangkan melalui buku karangannya Pelita Bahasa Melayu (PBM) dalam tiga jilid. Kepelbagaian kaedah dalam buku ini telah menyumbang pelbagai ilmu yang kekal abadi lagi nyata sebagai bukti komitmen beliau memperjuangkan bahasa Melayu dan Jawi. Perjuangan Za’ba dibuktikan lagi dengan melahirkan kaedah pengajaran tersendiri melalui buku Pelita Bahasa Melayu (PBM) yang diguna pakai dalam memartabatkan bahasa Melayu tersebut dari masa ke masa. Kaedah beliau terus meluas dan digunakan ke seluruh wilayah Nusantara bahkan menjadi karya tulisan pengantar pengajaran dan pembelajaran menjadi panduan linguistik moden di pelbagai peringkat sekolah, berpola pengajaran dan pembelajaran bahasa yang berkesan. Kaedah beliau penuh simbol dan falsafah tersendiri mencerminkan kekayaan khazanah dan budaya masyarakat Melayu. Za’ba juga merupakan tokoh hebat yang telah pergi untuk selama-lamanya, tetapi karyanya tetap abadi sehingga kini. Semoga kajian ini dapat memaparkan analisis mendalam terhadap kaedah pengajaran bahasa dari Za’ba sebagai pejuang gigih dalam memartabatkan bahasa Melayu dan Jawi di Malaysia khasnya dan di Asia Tenggara amnya, sekali gus mampu menjadi satu wacana ilmu yang dapat mengungkap kekayaan khazanah warisan Melayu di Nusantara.9 1 -
PublicationAnalysis of magnetic coil properties in magnetic induction tomography using FEMM software(Universiti Malaysia Perlis (UniMAP), 2010-09-06)
; ;Shahril Najib IsmailIn Magnetic Induction Tomography (MIT) application, the needs of having the best spec of magnetic coil are very important since this is among the factors that will provide the best reconstructed image of the object that is going to be scanned. This report focuses on analysis of magnetic coil properties using Finite Element Method Magnetics (FEMM) software. The analysis is done based on the Magnetic Induction Tomography (MIT) model which consists the application of four coils and four Hall Effect sensors. The simulation through this FEMM software will provide the magnetic field patterns of the system with different coil parameter in sensing the phantoms which is located at the centre of the modeled MIT system. The parameters which produced the best magnetic field pattern will be chosen as the selected parameters for the coil when the MIT hardware is going to be developed -
PublicationAnalysis of particle size and XRD in ZnO-based varistor(Universiti Malaysia Perlis (UniMAP), 2010-09-06)
; ; ;ZnO varistors doped with Bi₂O₃, Sb₂O₃, CoO, MnO₂ and Cr₂O₃ were prepared separately by two mixing processes: conventional and masterbatching mixed-oxide process method. After the mixing process, the ZnO-based varistor powders were milled using planetary ball mill at 200, 300, 400 and 500 rpm. Particle size analysis and XRD analysis were used to study the differences after milling process in ZnO-based varistor powder. The particle sizes of varistor powder were reduced and new compound encountered after milling process.5 1