International Journal of Business and Technopreneurship (IJBT)

Permanent URI for this collection

The International Journal of Business and Technopreneurship (IJBT) are launched with its first issue in February 2011. IJBT is dedicated to increasing the depth of the subject across business disciplines with the ultimate aim of expanding knowledge of the subject. The IJBT is a quarterly peer-reviewed journal (ISSN 2231-7090) published by the School of Business Innovation and Technopreneurship of Universiti Malaysia Perlis (UniMAP). The journal welcomes the submission of manuscripts that meet the general criteria of significance and scientific excellence, and will publish original articles in basic and applied research, Case studies, Critical reviews, surveys, opinions, commentaries, and essays. The IJBT aims to be a catalyst for expanding knowledge in the areas of business and technopreneurship.

Journal homepage

Copyrights & Limitations On Use

Browse

Recent Submissions

Now showing 1 - 5 of 396
  • Publication
    Impact of corporate entrepreneurship and market orientation on the performance of small medium-sized enterprises in Ibadan Nigeria
    ( 2024-10)
    Paul A. Akanbi
    ;
    Joshua O. Ijatuyi
    The performance of Small and Medium-Sized Enterprises (SMEs) is pivotal to economic development, particularly in emerging economies like Nigeria. This paper explores the intersection of Corporate Entrepreneurship (CE) and Market Orientation (MO) and their collective impact on the performance of SMEs in Ibadan, Nigeria. Two research questions were raised, and two hypotheses were tested. The study employed the survey research design with five hundred and forty-six (546) respondents as subjects. Representative SMEs were purposively selected from each of the 11 local government areas in Ibadan Metropolis. Primary data was employed using the questionnaire to elicit information from the respondents. Data collected were analysed using Canonical Correlation and Multiple Regression. Findings indicated a combined impact of CE and MO on the performance of SMEs with a Canonical Correlation of 0.510 at p < 0.0. The results also showed that corporate innovation, corporate pro-activeness, risk taking, entrepreneurial culture, intelligence generation, intelligence dissemination and responsiveness using Multiple Regression jointly predicted SMEs performance at F = 19.501; R= .450, R2 = 202, Adj. R2 = .192; P < 000. Based on these results, it is recommended that SMEs should emphasise the practices of CE and put more effort into market research specifically to make confident, progressive business decisions based on market development and market entry opportunities that can lead to sustainable competitive advantage and superior organisational performance.
  • Publication
    Influence of business process re-engineering on customer satisfaction in corporate organisations: a case of Sterling Bank PLC.
    ( 2024-10)
    Oiku Peter Omoyegbagbe
    ;
    Olunuga Davidson
    Business Process Re-Engineering (BPR) has emerged as a crucial strategic tool for organisations aiming to enhance performance and competitiveness in today’s dynamic market. This study examines the influence of BPR on customer satisfaction within corporate organisations, with a particular focus on Sterling Bank Plc. A survey research design was adopted, utilising structured questionnaires to collect quantitative and qualitative data from 100 bank employees. The data were analysed using multiple linear regression to determine the influence of BPR practices and customer satisfaction in corporate organisations. The results reveal a strong positive correlation, with an adjusted R-squared value of 56.8% and a standardised coefficient of 0.775, indicating that effective BPR implementation significantly enhances customer satisfaction (p-value = 0.000). The findings demonstrate that BPR is essential for improving customer loyalty, service quality, and overall organisational success. It underscores the role of BPR in fostering a customer-centric approach, which is critical in a highly competitive business environment. To maximise these benefits, the study recommends that organisations continuously review and refine their BPR strategies, invest in employee training, and leverage advanced technologies to optimise business processes. Furthermore, fostering a culture of innovation and responsiveness and implementing regular feedback mechanisms is vital for ensuring that BPR efforts align with customer expectations and drive long-term improvements in organisational performance.
  • Publication
    Investigating the influence of time pressure on risky riding behaviour among P-hailing riders in Malaysia: the mediating role of moral disengagement
    ( 2024-10)
    Muhammad Safizal Abdullah
    ;
    ;
    This study investigates the impact of time pressure on risky riding behaviour among p-hailing riders in Malaysia, with moral disengagement as a mediating factor. Drawing on Bandura's Moral Disengagement Theory and the Job Demand-Resources (JD-R) Model, the research explores how time pressure influences these behaviours. A survey of 200 respondents, selected through stratified convenience sampling, was conducted across three Northern States in Malaysia, namely Perlis, Kedah, and Penang. Data analysis using Partial Least Squares Structural Equation Modelling (PLS-SEM) reveals that time pressure significantly increases risky riding behaviour, with moral disengagement significantly mediates this relationship. The study finds that younger and less experienced riders are particularly susceptible to time pressure effects. Demographic data indicate that 80% of riders are under 35 years old, with 75% having less than three years of experience. Based on these findings, the research emphasises the need for targeted interventions, including specialised training programmes and improved workload management strategies, to mitigate risks associated with p-hailing. The study contributes to a deeper understanding of the role of a cognitive mechanism factor in influencing risky riding behaviours among p-hailing riders and provides valuable insights for enhancing road safety measures. Future research directions are suggested, including exploration of additional cognitive mechanisms that may impact risky riding behaviours in this context.
  • Publication
    The impact of financial and non-financial rewards on employee migration intentions in Lagos banking sector
    ( 2024-10)
    Samuel Chidiebere Okeke
    The Nigerian banking sector has been facing a significant exodus of skilled employees in recent times which has continued to threaten the sector's development. However, despite numerous studies to address this phenomenon, fewer empirical studies have explored how financial and non-financial rewards impact the migration intention of employees in the banking sector in Nigeria. This study therefore examines how reward systems including financial and non-financial affect the migration intention of employees in Lagos banking sector. A cross-sectional design with purposive and proportionate sampling was adopted for the study. The purposive sampling was adopted to select eight banks in the Mainland Local Government Area of Lagos, Nigeria while a proportionate sampling was used to sample the respondents to ensure adequate representation across the banks. A structured questionnaire was used for collecting data from a sample size of 99 which was determined from a population of 131 in the selected banks using the Yamane formula. However, only 89 responses were obtained across the selected banks and were then statistically analysed using descriptive statistics for the socio-demographic data. Correlation with multiple regressions was utilised for hypothesis testing at a 5% significance level and the study found that both financial and non-financial rewards significantly affect employees’ migration intention. Therefore, the management of banks should improve on the existing financial reward systems to make them more globally competitive as this would enhance talented employees’ retention and reduce employees’ migration intention in the banks.
  • Publication
    Continuance usage intention of mobile financial services in bangladesh during the COVID-19 pandemic and beyond: an empirical study
    ( 2024-10)
    Sabakun Naher Shetu
    ;
    Md. Muzahidul Islam
    ;
    Md. Kashedul Wahab Tuhin
    ;
    Md Ariful Hoque
    ;
    Md. Rakibul Hassan
    Research on users' behavioural intention and continuation usage intention to adopt Mobile Financial Services (MFSs) is scarce, despite the rapid increase in their usage in developing countries. This study seeks to examine the predicting characteristics and intention of Bangladeshi customers to continue using MFSs for online purchasing during the COVID-19 pandemic and beyond. A theoretical framework was presented and examined. A structured questionnaire survey was used to gather the primary data. The data was gathered using convenience, non-probability sampling technique. A comprehensive analysis was conducted on a sample size of 413 participants using SmartPLS4.0. The study findings indicate that consumers' decisions to continue using MFSs are influenced by ease of use, perceived usefulness, and fear of COVID-19. The research findings indicate that perceived online security, perceived social influences, and perceived lifestyle compatibility do not have a substantial impact. The study investigates the psychological and ecological aspects peculiar to epidemics to elucidate the reasons behind consumers' expectations of continued usage of MFSs for online purchases. Online businesses must exercise caution when deploying MFSs as consumers' usage patterns can undergo unforeseen changes. The theoretical and managerial implications of the study have been incorporated. The study limitations and potential areas for future research were also evaluated.