Fauziah Ismail

Fauziah Ismail

Preferred name

Fauziah Ismail

Official Name

Fauziah Ismail

Alternative Name

Ismail, Fauziah Bte

Ismail, Fauziah

Main Affiliation

Universiti Malaysia Perlis

Scopus Author ID

55626748700

Researcher ID

ITQ-2640-2023

Research Output

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Now showing 1 - 3 of 3

Analyse the impact of health services in Malaysia by using SPSS

( 2020-06-17)
Fauziah Ismail
;
Siti Norayu Mohd Basir
;
Suhana Abdul Mutalib
;
Syed Zulkarnain Syed Idrus

This study aims to analyse the impact of health service in Malaysia. A descriptive study was designed using survey method. This study was conducted under government hospital in Penang. Data were collected using statistical package for social sciences SPSS. A total of n = 115 patient responded to this survey. This study showed that access to services, have a positive relationship with patient satisfaction. Access to services are acknowledge as key determinants to improve health services quality in Malaysia.
Assessment of patient satisfaction in a healthcare setting; Doctor-patient communication issues

( 2020-06-17)
Fauziah Ismail
;
Abdul Rahman Abdul Manaf
;
Mohd Arsad Johanis
;
Syed Zulkarnain Syed Idrus
;
Mohammad Rezal Hamzah

This study aims to better recognize patient satisfaction in healthcare settings about communication issues. There are affiliation styles and control styles used to explore the effectiveness of patient satisfaction. This study was conducted among outpatient clinics at Hospital Seberang Jaya, Penang. Data analysis was conducted using statistical package for social sciences students SPSS 13. Purposive sampling is used to obtain a total of 115 patients responded to this survey. Pearson correlation used in this study and show that affiliation style had significant positive relationships with patient satisfaction. While no relationship between control communication style and patient satisfaction. This study contributes to the development of health services in Malaysia.
Analyse the impact of physician technical skills on health services quality in Malaysia by using SPPSS

( 2020-06-17)
Fauziah Ismail
;
Junainor Hassan
;
Hassad Hassan
;
Mohd Kasturi Nor Abd Aziz
;
Syed Zulkarnain Syed Idrus

The objective of this study is to examine the relationship of the physician technical skills with patient's satisfaction. This study was conducted at the Penang mainland general hospital under the Ministry of Health Malaysia. Data was collected using questionnaires to n=115 outpatients who attended the hospital clinics except for psychiatric clinic. The finding in this study has proven that there was a strong relationship between technical skills by physicians and patient's satisfaction. Physician technical skills are seen as key determinants to improve health services quality in Malaysia.

Fauziah Ismail

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Fauziah Ismail

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