The effects of interactional justice and OCB on burnout: Empirical evidences among housemen in Malaysia public hospital

This study investigates the effect of interactional justice (IJ) and organizational citizenship behaviour (OCB) on burnout (BO) among housemen in Malaysia Public Hospital. This study involve 15 urban hospital in Malaysia. Quantitative method was used in the study to analyse the questionnaire. The questionnaire will distribute to the 800 housemen in 15 urban public hospital in Malaysia. The questionnaire will analyze by using PLS-SEM statistical tool. From the analyze the hypothesis are accepted and significant. The IJ and OCB can reduce the value of BO among housemen in public hospital. The information based on this study will be a valuable guide to the Ministry of Health (MoH) in and decrease the level of burnout among housemen in Malaysia. The hospital management also can use the information based on the study to upgrade the policy and standard operating procedure (SOP) towards the management of the housemen. Also, this study can be the basis to help the Malaysian housemen to identify the causes of burnout and improve their perspectives upon this issue. Not only that, knowing the dimensions of burnout and its causes can create a positive vibe in the medical environment, particularly among the ministry, hospital management, housemen, and patients.