Wan Sallha Yusoff
Thumbnail Image
Preferred name
Wan Sallha Yusoff
Official Name
Wan Sallha, Yusoff
Alternative Name
Yusoff, Wan Sallha
Yusoff, W. S.
Yusoff, Wan Salha
Main Affiliation
Scopus Author ID
57191221539
Researcher ID
AAI-4607-2020

Research Output
Now showing 1 - 4 of 4
  • Publication
    Medical staff engagement in public hospital: the role of citizenship behaviour and trust during COVID-19 pandemic
    (AIP Publishing, 2023)
    Ummi Naiemah Saraih
    ;
    Khairun Nisa Khairuddin
    ;
    Suraiya Ibrahim
    ;
    Irza Hanie Abu Samah
    ;
    Wan Sallha Yusoff
    ;
    Eva Rosdiana
    The purpose of conducting this study is to examine the effect of employee citizenship behaviour and trust on employee engagement among medical staff in one of public hospital located in the Northern Region of Malaysia. This research is carried out by using a quantitative method through the distribution of the self-directed questionnaires. Simple random sampling is utilised in this research. The sample size consisted of 160 medical staff who have participated voluntarily to involve in the study. Based on the multiple regression analysis, results presented a significant effect of citizenship behaviour on employee engagement (β=.55, t=8.07, p=.00) among medical staff in this institution. Similarly, a significant effect of trust on medical staff engagement (β=.49, t=3.34, p=.00) is presented in this study. In the current scenario, the public health institutions should actively penetrate the elements of citizenship and trust in order to remain the desired level of medical staff engagement during the COVID-19 pandemic.
  • Publication
    Corporate performance and service innovation: an empirical investigation in a manufacturing-based organization
    ( 2021-06)
    Ai Tong, Aphassra
    ;
    Ummi Naiemah Saraih
    ;
    Wan Sallha Yusoff
    The purpose of this research is to investigate if there are significant influences of corporate performances on service innovation. There are four internal variables under the domain of corporate performance; where the four stated independent variables are depicted based on the past researchers’ studies including of organizational culture, management commitment, training and development, as well as organizational communication. As manufacturing sector played a central role in its endeavour towards the developing countries, service innovation in the manufacturing-based organization is important to transform the traditional operation to become more competitive. Convenience sampling method has been used in this research. The population of this research is the employees who work in one of the manufacturing-based organization located in Penang, Malaysia. The number of completed questionnaires that given back is 201 respondents. Pilot study has been computed to the developed questionnaires validity and reliability. Data analysis was performed using the IBM Statistical Package for Society Sciences (SPSS) Version 25. Research finding has revealed that there were two hypotheses related to organizational culture and organizational communication have significant influence on service innovation. These imply that culture and communication develop sustainable competitive advantage and growth of corporate performance on service innovation. Whereas the other two hypotheses related to management commitment, and training and development have no significant influence on service innovation. This due to the lack of commitment from the management being portrayed to the employees in the organization; or the provided training and development is inadequate to the position of the employees.
      1  20
  • Publication
    The effect of financial inclusion on financial efficiency and financial sustainability in five ASEAN countries
    (AIP Publishing, 2023)
    Nur Shira Ain Mohd Nasir
    ;
    Wan Sallha Yusoff
    ;
    Suraiya Ibrahim
    ;
    Ummi Naiemah Saraih
    ;
    Mohd Fairuz Md Salleh
    This study aims to focus on the effect of financial inclusion on the financial efficiency and financial sustainability in five (5) The Association of Southeast Asian Nations (ASEAN) countries, in which these countries consist of Malaysia, Thailand, Singapore, Indonesia and Philippines. Database take place from year 2003 to 2017. The empirical results in this study indicate the presence of positive relationship effect of financial inclusion on financial sustainability. On other hand, there is a negative relationship effect of financial inclusion on financial efficiency.
      6  1
  • Publication
    Performance and accountability for sustainable reporting and trust: An exploratory study
    ( 2023-04-24)
    Ibrahim S.
    ;
    Wan Sallha Yusoff
    ;
    Ummi Naiemah Saraih
    ;
    Nurfareena Zahari
    ;
    Mohd Affendi Ahmad Pozin
    NPOs in Malaysia rely on public trust to exist. However, trust has always been difficult due to a lack of accountability. This study was implemented through a comparative case of NPOs in Malaysia. Performance accountability reporting practices are crucial because NPOs involve and potentially face implications for public trust. In this study, valorising on institutional work perspective was adopted as its theoretical underpinning and mobilized to trace how NPOs engaged in elective accountability. By using the qualitative case study, in-depth interviews have been done to gain insightful information related to performance accountability reporting. Interestingly, the findings of the study suggested that performance accountability reporting had been shifted to concentrate on the non-financial disclosures include social media platform that is relevant to the public. This study contributes to the new knowledge by understandings how NPOs strategy of accountability enhance public trust and, therefore, support their mission statement.
      1  48