Fauziah Ismail
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Preferred name
Fauziah Ismail
Official Name
Fauziah Ismail
Alternative Name
Ismail, Fauziah Bte
Ismail, Fauziah
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Scopus Author ID
55626748700
Researcher ID
ITQ-2640-2023

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  • Publication
    Implementation a good leadership style and job satisfaction handling online learning during COVID-19 in Malaysia
    ( 2023-06-12)
    Fauziah Ismail
    ;
    Siti Norayu Mohd Basir
    ;
    Hassad Hassan
    ;
    Othman N.Z.
    This study aimed to examine the effect of leadership style on job satisfaction among teachers handling online learning during the Covid-19 pandemic. The leadership styles studied were transformational leadership style, transactional leadership style and Laissez Faire leadership style. Data were collected through quantitative methods by distributing questionnaires. The respondents of the study consisted of 102 government school teachers in Seberang Perai District, Penang. The study was analyzed using Statistical Package for Social sciences (SPSS) software to obtain Pearson Correlation Value. The findings of the study indicate that there is a significant relationship between transformational leadership style, transactional style and Laissez-Faire leadership style with job satisfaction among teachers.
  • Publication
    Analyse the impact of physician technical skills on health services quality in Malaysia by using SPPSS
    ( 2020-06-17)
    Fauziah Ismail
    ;
    Junainor Hassan
    ;
    Hassad Hassan
    ;
    Mohd Kasturi Nor Abd Aziz
    ;
    Syed Zulkarnain Syed Idrus
    The objective of this study is to examine the relationship of the physician technical skills with patient's satisfaction. This study was conducted at the Penang mainland general hospital under the Ministry of Health Malaysia. Data was collected using questionnaires to n=115 outpatients who attended the hospital clinics except for psychiatric clinic. The finding in this study has proven that there was a strong relationship between technical skills by physicians and patient's satisfaction. Physician technical skills are seen as key determinants to improve health services quality in Malaysia.
  • Publication
    Teacher's view on leadership style and job satisfaction handling online learning during COVID-19 in Malaysia
    ( 2023-06-12)
    Fauziah Ismail
    ;
    Siti Norayu Mohd Basir
    ;
    Aida Shakila Ishak
    ;
    Hassad Hassan
    ;
    Othman N.Z.
    The covid-19 pandemic has had an impact on teachers and students contributing to stress among them. Among the challenges for teachers when conducting teaching and learning activities from home are internet accessibility, teaching aids, support from parents and school leadership concerns. The leadership aspect is seen to be one of the challenges among teachers and this needs to be examined at the leadership level. Therefore, the role of the leader is important to ensure that all leadership approaches that can be highlighted can provide satisfaction among teachers. This study aimed to look at teachers' views on the leadership style practiced and the level of job satisfaction of teachers when conducting online teaching and learning during the Covid-19 pandemic. A total of 102 teachers in Penang were selected using simple random sampling technique as respondents in this study. The findings of the study show that all three leadership styles practiced are at a high level. Transformational leadership styles obtained a mean value of 4.08, while transformational and laissez-faire leadership styles obtained the same mean value of 3.71. The findings also show that job satisfaction is at a high level with a mean value of 4.04. The findings of this study are expected to be used as a guide to administrators, teachers and also the Ministry of Education Malaysia (MOE).