Now showing 1 - 5 of 5
  • Publication
    Medical staff engagement in public hospital: the role of citizenship behaviour and trust during COVID-19 pandemic
    (AIP Publishing, 2023) ; ;
    Suraiya Ibrahim
    ;
    Irza Hanie Abu Samah
    ;
    ;
    Eva Rosdiana
    The purpose of conducting this study is to examine the effect of employee citizenship behaviour and trust on employee engagement among medical staff in one of public hospital located in the Northern Region of Malaysia. This research is carried out by using a quantitative method through the distribution of the self-directed questionnaires. Simple random sampling is utilised in this research. The sample size consisted of 160 medical staff who have participated voluntarily to involve in the study. Based on the multiple regression analysis, results presented a significant effect of citizenship behaviour on employee engagement (β=.55, t=8.07, p=.00) among medical staff in this institution. Similarly, a significant effect of trust on medical staff engagement (β=.49, t=3.34, p=.00) is presented in this study. In the current scenario, the public health institutions should actively penetrate the elements of citizenship and trust in order to remain the desired level of medical staff engagement during the COVID-19 pandemic.
  • Publication
    The effect of financial inclusion on financial efficiency and financial sustainability in five ASEAN countries
    (AIP Publishing, 2023)
    Nur Shira Ain Mohd Nasir
    ;
    ;
    Suraiya Ibrahim
    ;
    ;
    Mohd Fairuz Md Salleh
    This study aims to focus on the effect of financial inclusion on the financial efficiency and financial sustainability in five (5) The Association of Southeast Asian Nations (ASEAN) countries, in which these countries consist of Malaysia, Thailand, Singapore, Indonesia and Philippines. Database take place from year 2003 to 2017. The empirical results in this study indicate the presence of positive relationship effect of financial inclusion on financial sustainability. On other hand, there is a negative relationship effect of financial inclusion on financial efficiency.
      6  1
  • Publication
    Board diversity and ownership structure in ASEAN countries: a bibliometric review
    ( 2021-10) ; ;
    Mohd Fairuz Md Salleh
    ;
    Suraiya Ibrahim
    This study reviews the research on board diversity in ASEAN countries. A total of 326 articles published from 1996 to 2018 were obtained from Scopus citation database. A bibliometric analysis was conducted to map the knowledge base and intellectual structure of board diversity in the ASEAN region. Findings indicate that the publication of papers in this area of studies started to grow from early 2000. The active journals that publish articles within the domain of board diversity in ASEAN countries are mostly from university publishers, which have low citation count per document. The highest cited documents were published under Emerald and Elsevier. Influential authors who focused on board diversity come from Malaysia and Indonesia countries. Studies focusing in other ASEAN countries are limited. The hotspot topic was limited to observable attributes of board diversity, namely gender, age, and ethnicity. The literature that measured non-observable attributes of board diversity were lacking in the literature. Moreover, studies on ownership structure mostly focus on family ownership and foreign ownership. Only a few studies were done on government ownership and politically connected board. To the best of the author’s knowledge, this study is one of the first bibliometric reviews conducted on board diversity in ASEAN countries. This study outlines the direction for future research with the aim to support the integration of good corporate governance practices in ASEAN.
      1  19
  • Publication
    Performance and accountability for sustainable reporting and trust: An exploratory study
    NPOs in Malaysia rely on public trust to exist. However, trust has always been difficult due to a lack of accountability. This study was implemented through a comparative case of NPOs in Malaysia. Performance accountability reporting practices are crucial because NPOs involve and potentially face implications for public trust. In this study, valorising on institutional work perspective was adopted as its theoretical underpinning and mobilized to trace how NPOs engaged in elective accountability. By using the qualitative case study, in-depth interviews have been done to gain insightful information related to performance accountability reporting. Interestingly, the findings of the study suggested that performance accountability reporting had been shifted to concentrate on the non-financial disclosures include social media platform that is relevant to the public. This study contributes to the new knowledge by understandings how NPOs strategy of accountability enhance public trust and, therefore, support their mission statement.
      1  48
  • Publication
    Smart factory governance for manufacturing SME a roadmap and practices in response to industrial 4.0
    Malaysia is heading into a new era of digital transformation and automation. An innovative digital system enables to streamline the production of goods. In general, the Ministry of International Trade and Industry (MITI) has constructed a National Policy for Industrial Revolution 4.0. It encourages innovation to enhance its productivity and sustainability. In line with that, Malaysia's government introduced a smart factory to the manufacturing practices, specifically manufacturing SMEs. The Industrial 4.0 standards including highly agile, efficient and automated production lines integrated into technological procedures. However, the smart factory operates in a highly digitised environment involved in Big Data analysis, emphasising governance, risk management, and compliance. One of the significant issues faced within a smart factory includes the cost and scale to suit the technology used. Also, issues related to technological complexity always creating uncertainty in the business case. It hinders the decision-making process in the case of cost data overflow. Thus, the smart factory needs smart governance to assist in its decision-making. The study primarily investigates emerging critical elements of governance practices, risk management, and compliance that enhance product capacity. Secondly, propose an innovative factory governance model and its impact on Malaysian manufacturing SMEs' cost and production capacity. The study explores governance, risk management, and compliance implemented through the smart factoryin manufacturing SME within the lens of qualitative methodology. Simultaneously, the quantitative methodology uses to triangulate by optimising product capacity using different evaluation methods. Therefore, this studyaddresses the gaps by proposing a new smart factory governance model to fill the gaps in achieving the NationalPolicy on Industrial 4.0.
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