Now showing 1 - 3 of 3
  • Publication
    The influence of role ambiguity on burnout among housemen in the Malaysian public hospitals: organisational citizenship behaviour as moderator
    (AIP Publishing, 2023)
    Mahaboob Khan Sulaiman
    ;
    ;
    Mohd Fo'ad Sakdan
    ;
    Chairanisa Anwar
    Evidences show that the level of burnout among housemen in Malaysia has increased or is increasing. Thus, the purpose of the study is to examine the effect of role ambiguity on burnout among housemen in the Malaysian public hospitals. Additionally, organisational citizenship behaviour (OCB) has been tested as a moderating variable in this study. By utilizing the quantitative approach, questionnaire has been distributed to housemen in 15 public hospitals, Malaysia. The Partial Least Squares Structural Equation Modelling (PLS-SEM) has been used as a tool to analyze the data. Result show role ambiguity have positive significant toward burnout and can reduce the value of burnout among housemen in Malaysia public hospitals. In addition, organizational citizenship behavior (OCB) act as moderator strengthen the relationship between role ambiguity and burnout. The value of burnout among housemen also reduce. Next, the implication of this study will provide a guide for the top management in all public hospitals on the formulation and implementation of the relevant policies. This knowledge on decreasing the level of housemen burnout may help the country to provide a better service to the communities eventually.
  • Publication
    Medical staff engagement in public hospital: the role of citizenship behaviour and trust during COVID-19 pandemic
    (AIP Publishing, 2023) ; ;
    Suraiya Ibrahim
    ;
    Irza Hanie Abu Samah
    ;
    ;
    Eva Rosdiana
    The purpose of conducting this study is to examine the effect of employee citizenship behaviour and trust on employee engagement among medical staff in one of public hospital located in the Northern Region of Malaysia. This research is carried out by using a quantitative method through the distribution of the self-directed questionnaires. Simple random sampling is utilised in this research. The sample size consisted of 160 medical staff who have participated voluntarily to involve in the study. Based on the multiple regression analysis, results presented a significant effect of citizenship behaviour on employee engagement (β=.55, t=8.07, p=.00) among medical staff in this institution. Similarly, a significant effect of trust on medical staff engagement (β=.49, t=3.34, p=.00) is presented in this study. In the current scenario, the public health institutions should actively penetrate the elements of citizenship and trust in order to remain the desired level of medical staff engagement during the COVID-19 pandemic.
  • Publication
    Gender equality towards work family balance, political matters and gender-based violence: an empirical investigation in the Malaysian higher education institutions
    (AIP Publishing, 2023) ; ;
    Najwa Awanis Noor Azman
    ;
    Irza Hanie Abu Samah
    ;
    Faradilla Safitri
    The goal of this research is to investigate the perception of gender equality toward several key terms related to measuring gender equality in Malaysian higher education. This research aims to reveal the perceptions of communities in the Malaysia's Northern Region higher education regarding a variety of issues such as work family balance, political matters and gender-based violence. This study employs a quantitative approach with the distribution of self-directed Google Form questionnaires. In this research, convenient sampling is used. The sample size was made up of 370 employees from those institutions who volunteered to take part in the study. In terms of work family balance, the results showed that most participants can manage their housework while also committing to their office work, with the exception of bringing up children, which made them feel difficult to balance. According to the descriptive analyses, the results showed a medium level of perception on women and political matters (μ=3.16), as well as gender-based violence (μ=2.10) among communities in the Malaysian higher education. In the current situation, higher education institutions should actively increase the level of perception toward work family balance and political issues, while decreasing or diminishing the level of perception towards other issues related to gender-based violence. This is to ensure that the nation's overall goals and objectives for gender equality are met.