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PublicationExploring the cyberloafing phenomenon among the information technology students at selected public universities in Jordan: a grounded theory approach(Universiti Malaysia Perlis (UniMAP), 2021)Mohmmad Mosa Ahmad DmourToday, technology has become an important part of our life. It serves as a facilitating agent in all domains of life and makes our life easier. Technology has numerous benefits especially in the education where it uses to imparts knowledge from the teacher to the students also facilitates communication between teachers and students. However, technology also leads to the emergence of new problems such as cyberloafing. This research focuses on exploring the factors that contribute to cyberloafing activity among IT students in public Jordanian universities. This study also exploring technical strategies and non-technical strategies to coping cyberloafing and consequences of cyberloafing. This research seeks to understand antecedents, contexts and prevailing conditions, phenomenon, coping strategies, and consequences of cyberloafing by using the Grounded Theory Methodology. The data was collected through focus group and individual interviews were conducted among IT students from four different public universities in Jordan. The data was analysed using NVivo12 to arrive at the theory development. The researcher employed the Straussian approach and used four stages of data collection and analysis with open coding, axial coding, and two stages of selective coding. The results of the present study are based on the reports of informants who have experience with cyberloafing. The results of this study showed that technology has become a part of university students' lives where it helps students to get rid of boredom and leads to many negative impacts on the students and universities. In addition, the results of the current study have shown many new factors, policies, and consequences related to cyberloafing that have not been studied in the field of cyberloafing, where the study come out with paradigm model that cover antecedents, centre phenomenon, context and prevailing condition, coping strategies, and consequences of cyberloafing that contribute to body of knowledge and close the gaps of cyberloafing in education environments. The results also indicate that students realized that cyberloafing is a complex issue and it will jeopardize the students’ academic outcome consistently. Nevertheless, the students play an important role to resist cyberloafing as the informants have suggested some strategies that have been taken by the students to control cyberloafing during lectures. The widespread use of technology has made students rely heavily on technology in their studies. Thus, it is difficult to prevent the issue completely but it can be reduced to avoid or limit the danger of cyberloafing. Jordan is not the only country facing this phenomenon but it is spreading all over the world. Therefore, this research is very significant and relevant to be explored comprehensively.
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