Publication:
How women quantity surveyors perceive job satisfaction and turnover intention

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Date
2014-02
Authors
Mastura Jaafar
Puteri Yazrin Megat Yaziz
Azlan Raofuddin Nuruddin
Alireza Jalali
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Research Projects
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Abstract
Worldwide, the number of women involved in the construction industry is on rise. Acknowledging many barriers exist for women to participate in the industry, women’s commitment is subject to their readiness and willingness to adapt to the working environment. Job satisfaction is a key determinant for employees opting to stay in a job. In this paper, we aim to examine the relationship between job satisfaction and turnover intention among Women Quantity Surveyors (WQS). One hundred questionnaire surveys were posted to WQS selected through simple random sampling and 33 respondents returned the questionnaire. We found that WQS have different levels of agreement with all factors of job satisfaction. WQS are satisfied with their employers, followed by work values, co-workers, working environment and are least satisfied with their pay. Additionally, we found that job satisfaction and turnover intention are highly positively correlated; the exception being co-worker and turnover intention which was only moderately correlated. These findings call for the need equality in the industry in order to maintain WQS in the workforce. As more opportunities avail themselves to women for pursuing studies in technical courses, working conditions need to support their involvement in the industry. This study is unique in its contribution to the literature on women in technical fields and women in developing countries.
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Keywords
Women quantity surveyor, Job satisfaction, Turnover intention, Construction industry
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