This paper attempted to investigate the utilization of information system (IS)
among small sized hotels which prior on illustrating the main problems that
faced by these hotels, as integrate and utilize some IS features to keep the hotel
move profitable. The study found that small hotels in Kedah, though quite late in
technology adoption, as well as IS usage in their daily operation. In fact,
utilization of IS in Small Sized Hotels obtain an easy way to access the enquire
information about the strategy of the small hotels which important to decision
making strategy process. Finally, this research suggested to the small hotels to
enhance their IS capabilities of in future. Possible implications were raised
regarding IS strategies where it was important to enhance the IS capacity of
small hotels in Malaysia.
