This paper aims at providing a comprehensive review of Retail Supply Chain
Management practices. Retailing is the last step of a supply chain. As retailers
maintain regular contact with the customers, they have become an important
part of supply chain and it has forced the retailers to develop their own supply
chain. The retail supply chain is somewhat different in a sense that retailers deal
with variety of products. They procure goods from many suppliers then store
them in their warehouses or distribution centers, ship to the outlets and finally
consumers buy the products from these stores. Consequently retailers are
increasing their focus on their supply chain as a strategic factor. This focus has
primarily emphasized cost reduction and risk minimization for business growth
and better customer satisfaction. Proactive retailers are trying to manage their
supply chain in a responsible way by adjusting business policies based on
changing customer preferences. For satisfying today’s more demanding
customers, retailers are adopting all modern technologies related to strategy
development, collaboration, operational innovation and efficiency that are
necessary for the retailers to manage their supply chain properly.
