Publication:
Perceptions on training functions practised in hotels in Penang

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Date
2011-06
Authors
Azlita Abdul Jalil
Azlini Hassan
Nur Syuhadah Kamaruddin
Atikah Nor Johari
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Research Projects
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Abstract
Training functions are widely needed and known for its importance in organisations all over the world. Top management needs to be committed to training functions and development activities. This is because top management plays critical role in the success or failure of any training functions. Unfortunately, in Malaysia, it is not given sufficient focus yet as it is assumed to be costly and a waste of time, but in hotel industry, training is needed very much as it involves the staff skills and performance. This study examined the background characteristics of selected hotels in Penang and the contributing factors of the improper practice of training functions in hotels.
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Keywords
Training, Perception on training function, Training practised, Hotel in Penang
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