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  • Publication
    Perceptions on training functions practised in hotels in Penang
    ( 2011-06)
    Azlita Abdul Jalil
    ;
    Azlini Hassan
    ;
    Nur Syuhadah Kamaruddin
    ;
    Training functions are widely needed and known for its importance in organisations all over the world. Top management needs to be committed to training functions and development activities. This is because top management plays critical role in the success or failure of any training functions. Unfortunately, in Malaysia, it is not given sufficient focus yet as it is assumed to be costly and a waste of time, but in hotel industry, training is needed very much as it involves the staff skills and performance. This study examined the background characteristics of selected hotels in Penang and the contributing factors of the improper practice of training functions in hotels.
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