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Browsing Conference Publications by Subject "Ball retriever"
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PublicationCustomer survey analysis for design and development of golf ball retriever prototype(Springer, 2023)
;Iszmir Nazmi Ismail ;Nur Najwa Umirah Nor Azman ;Nursyadzatul Tasnim Roslin ;Mohd Rashdan Isa ;Nazirul Mubin Zahari ;Syazwani Zainal Abidin ;Ahmad Wafi Mahmood Zuhdi ;Eqwan Roslan ;Hassan M. ;Mohd Zakwan Ramli ;Mohd Helmi Mansor ;Fevi Syaifoelida ;Azrul Abidin Zakaria ;Mohd Hafiz Zawawi ;Daud Mohamad ;Mohd Firdaus Jaafar ;Mohamed Saiful Firdaus HussinThis paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of balls collected is relatively low and the operator will experience strain in their wrists while collecting the balls with the method of scooping. Hence, the methodology and results are presented according to the customer and engineering requirements. Quality Function Deployment (QFD) method by using House of Quality (HOQ) is used to align both the customers’ and engineering requirements.