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  5. Examining relative efficiency of Jordanian public hospitals by using data envelopment analysis (DEA)
 
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Examining relative efficiency of Jordanian public hospitals by using data envelopment analysis (DEA)

Date Issued
2021
Author(s)
Mar'e Mohammed Ahmad Alzghoul
Handle (URI)
https://hdl.handle.net/20.500.14170/13584
Abstract
The healthcare system always encounters new challenges that include new regulations, new technologies, and new organizations in response to the changing public policy. Managers of healthcare sectors are in need to respond to these new challenges with appropriate and sound performance measure before a precise decision-making is made. Hence, the efficiency of hospitals and health care centres is a major concern for governments, which often provide substantial funding to medical organizations and hospitals. Leaders and managers need decision-making such as performance and efficiency measures. Therefore, this study aims to measure the efficiency of the government hospitals’ performance in the Hashemite Kingdom of Jordan, during the period of 2013 until 2016. The DEA method, according to the constant return to scale (CRS or CCR), and variable scale to return (VSR or BCC) was applied to measure the relative efficiency of ten public hospitals in Jordan, by using five of the input variables (hospitals resources) and five of the output variables (services provided in hospitals). The Python-DEA software was used to run the analysis. The study concludes that the public hospitals in Jordan operate according to their ideal size by 93%, and there is no statistically significant relationship between hospital size and the efficiency degree. Hospitals under the study have an average relative efficiency of 90.3% according to the CCR model, which means that they can provide the same services level using only 90.3% of their current resources. 12 out of 40 hospitals were 100% efficient according to the CCR model, and the degrees of efficiency ranges from 59.4% to 100%. On the other hand, according to the BCC model, 14 out of 40 hospitals were 100% efficient in the same period. The efficiency of all units was between 73.9% and 100%. The average efficiency score for all units was 93.5% which means that hospitals of the Ministry of Health, Jordan collectively account for 6.5% of untapped resources that can be accessed by improving the services provided to patients if the analysis takes into account the size of their operations when performing the analysis. The Jordanian Ministry of Health can adopt the DEA models in measuring hospital performance because its distinctive features are not available in the traditional methods used. Based on the findings, it is suggested that hospitals that do not have a full efficacy degree should adopt the redistribution of resources and ensure optimal uses of current resources. The Jordanian Ministry of Health is keen on providing accurate databases to the activities of its units and developing the bulletins of the Jordanian Health Information Centre to spread the information.
Subjects
  • DEA

  • Efficiency

  • Performance

  • Hospitals

  • Jordan

File(s)
Pages 1-24.pdf (621.67 KB) Full text.pdf (3.46 MB) Declaration Form.pdf (277.96 KB)
Downloads
8
Acquisition Date
Mar 5, 2026
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Views
2
Acquisition Date
Mar 5, 2026
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