A Survey on Intention to Use e-Wallet Among University Students in UniMAP
2024-06-07,
Mohd Affendi Ahmad Pozin,
Wan Norsyafawati W. Muhamad Radzi,
Atikah Nor Johari,
Siti Nor Junita Mohd Radzi,
Yan W.W.
In this study, we look at what makes people want to utilise a digital wallet when making a purchase. A total of 327 questionnaires were filled out, allowing researchers to test hypotheses about the relationship between respondents' opinions of e-wallets' utility, simplicity of use, security, and trustworthiness. The result was found that the factors had a significant and positive relationship with the intention to use e-wallet. Nevertheless, a student prioritises the item they want to purchase and spends their e-wallet in limited of budget. The likelihood that a student will use an electronic wallet does not vary significantly with either age or gender. However, the framework presented here aims to alleviate existing consumer worries and make e-wallets useful for everyone.