Md. Aminul Islam
Thumbnail Image
Preferred name
Md. Aminul Islam
Official Name
Md. Aminul, Islam
Alternative Name
Islam, Md Aminul
Islam, M. A.
Aminul Islam, Mohd
Main Affiliation
Scopus Author ID
57204942879
Researcher ID
AGK-3778-2022

Research Output
Now showing 1 - 2 of 2
  • Publication
    Factors affecting customers satisfaction in online shopping
    (Universiti Malaysia Perlis (UniMAP), 2010-11-12)
    Hasina Momtaz
    ;
    Ku Halim Ku Ariffin
    ;
    Md. Aminul Islam
    ;
    Anayet Karim
    This research attempted to find out the factors that are affecting customers’ intention and satisfaction to shop online. To shop on Internet becomes an alternative for consumers since it is more comfortable than conventional shopping which usually attributed with anxious, crowded, traffic jam, limited time, parking space and etc. Internet in Malaysia is still considered as a new medium toll between the retailers and the consumers, and also retaining customers on e-retail is the most issue that is faced any e-retail store. To increase the understanding in this area, the following questions need correct answers. Are Malaysians ready to embrace Internet shopping? In addition, this study intends to know the reasons, why Malaysian customers accept or refuse internet shopping application? And what are dominant predictors that influence the customers’ intention to shop on internet in Perlis, Malaysia? This research adopted survey by questionnaire approach. Questionnaires will be distributed among general public including student at the university to gauge their intention to shop online. Findings of this research will provide a yardstick to customer satisfaction and online shopping based on various issues such as advertisement, brand, shopping experience, time, trust etc
  • Publication
    Effect of e-banking practices in the banking sector of Bangladesh-customers' perception
    (Online Academic Press, 2023)
    Md Shahnur Azad Chowdhury
    ;
    Md. Aminul Islam
    ;
    Md Shahidul Islam
    ;
    Md. Ariful Hoque
    ;
    Md Shariful Haque
    ;
    Abdullah Mohammad Shahabuddin
    ;
    Mohammad Shyfur Rahman Chowdhury
    In the present study, the quality of E-Banking is reviewed with short- and long-term effect on the perception of bank consumers. The Opinion of 400 banker and customer was collected by survey questionnaire method in the month of June-July, 2022 on a five-point Likert scale. The response variables are classified as E-Banking quality, E-Banking short term effect, and E-Banking long term effect by factor analysis and reliability test. Based on the above classification structural equation model (SEM) is developed with demographic variables. The findings indicate that as the quality of electronic banking rises, potential short-term effects may also rise noticeably. Also, with the increase of E-Banking quality long term effect may increases significantly. The bankers observed that the quality of E-Banking is good, but the customer identifies the quality of E-Banking is not sufficient. E-banking is still in its infancy and is being expanded in new directions. In order to ensure optimum customer satisfaction, it must be addressed and new options for the consumer must be created, which calls for ongoing research. The banking authority may take the required steps to improve the quality of e-banking, which will have an impact on both the short- and long-term consequences of e-banking and will therefore continue in Bangladesh.
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