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  5. Immersive Technologies: A Literature Review on Brand Engagement and Consumer Behaviour
 
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Immersive Technologies: A Literature Review on Brand Engagement and Consumer Behaviour

Journal
2023 International Conference for Technological Engineering and its Applications in Sustainable Development (ICTEASD)
Date Issued
2023
Author(s)
Nor Hazlen Kamaruddin
Universiti Pendidikan Sultan Idris
Mohd Ekram Alhafis Bin Hashim
Universiti Pendidikan Sultan Idris
Wan Azani Wan Mustafa
Universiti Malaysia Perlis
Suraya Md Nasir
Universiti Pendidikan Sultan Idris
Mohd Fauzi Harun
Universiti Pendidikan Sultan Idris
Laith H. Jasim
The Islamic University, Najaf, Iraq
DOI
10.1109/ICTEASD57136.2023.10584839
Handle (URI)
https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10584839&utm_source=scopus&getft_integrator=scopus
https://ieeexplore.ieee.org/Xplore/home.jsp
https://hdl.handle.net/20.500.14170/14721
Abstract
The evolution of marketing through digital means has been greatly influenced by the emergence of virtual influencers on social media and the incorporation of immersive technologies such as AR, VR, and XR. This study examines the development of virtual influencers as an emerging frontier in consumer interaction, highlighting their unique benefits compared to traditional influencers and their potential for tailored and managed brand promotion. Digital avatars provide a unique method to engage audiences, but they also present ethical dilemmas and require scientific evidence to confirm their efficacy. The methodology includes a comprehensive literature study on many aspects of digital marketing, such as the influence of immersive technologies on brand storytelling and engagement, and the significance of gamification and video-based learning in improving user interaction from 2013 to 2024. The analysis highlights a significant deficiency in existing research about the enduring impacts of these technologies on brand loyalty and consumer behaviour. The digital age requires creative marketing methods that are ethical and align with consumers' desire for authenticity and engagement. Future studies should further investigate these aspects to ensure that virtual influencers and immersive technology are used properly to cultivate significant brand connections.
Subjects
  • Consumer Engagement

  • Digital Marketing

  • Ethics

  • Immersive Technologie...

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Immersive Technologies_ A Literature Review on Brand Engagement and Consumer Behaviour.pdf (46.07 KB)
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Mar 5, 2026
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Mar 5, 2026
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