The purpose of this study is to investigate the organizational commitment (OC)
among Malaysian hotel employees. The aim is to identify the perception of
employees concerning OC that they have perceived at their workplace and how
gender, education level and range of salary affect them. The data have been
collected through sets of questionnare answered by 624 respondents who are
hotel employees in Malaysia. The dimensions of OC which are affective,
continuance and normative have been analysed using exploratory factor
analysis (EFA). The data then been analysed using t-test and analysis of
variance (ANOVA) to find the significance differences between gender, level of
education and salary scale with the three dimensions of OC. The result of this
study reveals that there is no significant differences between three dimensions of
OC and gender. Findings also show that there are significant differences
between education level and three dimensions of OC. Similarly, the results also
display significant differences between salary scale and affective and
continuance commitment but not with normative commitment. Managerial
implications, limitations and future research directions are also discussed.
