Mohd Arsad Johanis
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Mohd Arsad Johanis
Official Name
Mohd Arsad , Johanis
Alternative Name
Johanis, M. A.
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Scopus Author ID
57218123906

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  • Publication
    Assessment of patient satisfaction in a healthcare setting; Doctor-patient communication issues
    ( 2020-06-17)
    Fauziah Ismail
    ;
    Abdul Rahman Abdul Manaf
    ;
    Mohd Arsad Johanis
    ;
    Syed Zulkarnain Syed Idrus
    ;
    Mohammad Rezal Hamzah
    This study aims to better recognize patient satisfaction in healthcare settings about communication issues. There are affiliation styles and control styles used to explore the effectiveness of patient satisfaction. This study was conducted among outpatient clinics at Hospital Seberang Jaya, Penang. Data analysis was conducted using statistical package for social sciences students SPSS 13. Purposive sampling is used to obtain a total of 115 patients responded to this survey. Pearson correlation used in this study and show that affiliation style had significant positive relationships with patient satisfaction. While no relationship between control communication style and patient satisfaction. This study contributes to the development of health services in Malaysia.
  • Publication
    Cyber-Bullying Trends Using Social Media Platform: An Analysis through Malaysian Perspectives
    ( 2020-06-17)
    Mohd Arsad Johanis
    ;
    Bakar A.R.A.
    ;
    Fauziah Ismail
    In modern era, existing technologies have gone through several phases of innovation and development in line with today's demand. These changes in positive manners facilitate and ease us in many things that were previously thought difficult to solve. As these technologies progress, social media has emerged as one of many preferable platforms of communication in today's society. However, in the light of today's obsession with social media, society particularly tends to apprehends in negative cultures such as cyberbullying. In the past, bullying behavior occurred only at certain ages in certain places such as among teenagers, women, at work or school. At that time bullying could be seen either physically or verbally compared to today's approach attributed significantly with the use of social media due to the modernization of technologies. Many psychoanalysis issues resulting from these irresponsible individuals throwing words at the cyberbullying victims are becoming a millennial disease. Evidences prove that there is no discrimination in cyberbullying as it applies to all individuals regardless of their status and background. Hence, it is time for the government to intervene and address this issues arising from the act of bullying.